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Coronavirus (COVID-19) update

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Important information during COVID-19

We require all patients and visitors to wear a mask or face covering while in our hospitals. We’re also screening all patients and visitors for symptoms of COVID-19.For safety reasons, we only allow one adult visitor per patient, per day. No visitors are allowed for patients with COVID-19. Exceptions to these policies include:

  • Newborn, special care nursery and pediatric patients: Parents and/or legal guardians (COVID-19 patients: only one person)
  • Birth center patients: Two support persons, including a doula (COVID-19 patients: only one person)
  • Patients who need additional assistance: A caregiver or attendant
  • Compassionate care patients (end-of-life patients)

We’re encouraging patients to find other ways to connect with their loved ones, such as FaceTime, Skype or setting up Google Duo (PDF). Our patient care teams can help arrange video chats and more.

If you need in-person or emergency care, don’t delay. We’re open and ready to care for you, with rigorous safety and cleaning protocols in place to help keep you healthy. To see if you should be tested for COVID-19, please visit our COVID-19 testing page.

 

Mask donations
We’re accepting donations of hospital-grade or manufactured protective face wear like N95 masks, PAPR (Powered Air-Purifying Respirator) hoods and procedure masks. Hand-sewn masks with over-the-ear straps will be accepted, laundered and available for colleagues to use. Visit our COVID-19 donations page to learn more about mask donations and other ways to contribute.

Donation drop off location
Westfields Dental Clinic
645 Hospital Road, New Richmond, WI 54017
Monday – Friday 10 a.m. to Noon