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Community invited to tour new Emergency Department

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On Tuesday, August 29 from 4 to 7 p.m., Westfields Hospital & Clinic will give community members an opportunity to see its newly expanded Emergency Department before it opens for patient care the following day.

The new emergency department entrance at Westfields Hospital & Clinic features dedicated patient drop-off, registration and family waiting space. The project includes construction of an ambulance garage, which improves privacy and protection from the environment.

Visitors can take guided tours of the new triage and treatment rooms; medical staff workstations; new ambulance garage; and the dedicated registration and family waiting areas.

“We want the community to see firsthand our emergency medicine facilities and the level of emergency care we can provide close to residents’ homes,” said Steve Massey, President and CEO, Westfields Hospital & Clinic. “We staff our emergency room with emergency medicine doctors – many who are from Regions Hospital in St. Paul and are board certified in emergency medicine or have special training in this specialty.”
The Emergency Department expansion – part of a multi-phase campus renovation project that began in July 2016 – increases the Emergency Department space from 2,000 to nearly 9,000 square feet. Massey said the addition was necessary to accommodate increases in patient volume at Westfields. “In 2016, more than 7,000 patients were treated in our Emergency Department. We’re seeing volumes exceeding that number this year,” he said.
Construction Continues
Beginning Wednesday, August 30, patients will receive emergency care in the new space and the construction of new trauma bays, a behavioral health crisis room, and a family consult room will begin in the existing space. While the final phase of construction is underway, both walk-in and patients arriving by ambulance will use the new entrance. When the project is completed, patients arriving by ambulance will enter directly from the ambulance garage into the department trauma area, improving privacy. Construction should be complete in early 2018.

“In the past five years, we’ve updated our Birth Center, Outpatient Surgery Center, Rehabilitation and Cardiopulmonary departments, our Sleep Health Center and our inpatient rooms. We also added a community pharmacy,” said Massey. “Our investment demonstrates our commitment to the community to provide the best care and best experience at a local level. We are so appreciative of the public for their patience through the construction process and the trust they’ve placed in us.”

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