Urgent Care

Urgent Care Clinic Hours
Monday – Friday: 8 a.m. – 8 p.m.
Saturday – Sunday: 8 a.m. – 2 p.m.


Coronavirus (COVID-19) update:

Here for you and ready to help. 

If you need care, don’t delay. We’re open, safe and ready to care for you. During this time, it’s especially important to seek care for symptoms that concern you as well as manage chronic conditions.

Care is available in many ways, including video visits. You can talk with your doctor and receive the same personalized care, expert answers and a treatment plan tailored to you. We’re also offering in-person visits, phone visits and our 24/7 online clinic, virtuwell.com. 

Schedule an appointment online or call your clinic.

We’re also offering convenient COVID-19 drive-up testing at several locations across our care system. Take our online screening to determine if you should be tested. For more information on COVID-19, visit our COVID-19 information page.


Treatment for minor illnesses and injuries

Walk-in Clinic. No appointment needed.
Located at Westfields Hospital & Clinic, 535 Hospital Road, New Richmond WI

Clinic Hours
Mon. – Fri. 8 a.m. – 8 p.m.
Sat. – Sun. 8 a.m. – 2 p.m.

Open 9 a.m. to 5 p.m. on Memorial Day, July 3 (observed), Labor Day, December 24 and December 31. Closed all other holidays.

Most insurance accepted
On-site pharmacy

Conditions treated

  • Minor injuries and burns
  • Cold and flu symptoms
  • Cuts, scrapes and stitches
  • Sprains and strains
  • Sore throat and strep throat
  • See full list here

Convenience care is also available at Westfields Hospital & Clinic HealthStation, located inside Walmart, 250 Richmond Way, New Richmond WI. To help prevent the spread of Coronavirus (COVID-19) the HealthStation is temporarily not providing services. If you have questions or concerns, please call Westfields Hospital & Clinic at  715-243-3400. Thank you for your understanding!

See hours and services here.

When to use convenience care, urgent care, or Emergency room

Minor health problems that need immediate attention after hours are best treated in urgent care or convenience care.  Convenience care can treat minor illnesses such as cold and flu symptoms, strep throat, bladder infection. Service is generally faster and costs less than other settings. Urgent care can treat all the things treated at in convenience care, plus possible fractures and administer stitches. Urgent care will cost less than the emergency room and it’s usually faster too. Schedule an appointment with your doctor for ongoing care for chronic diseases such as high blood pressure and diabetes care.

Seek emergency treatment for:

  • Major injuries and burns
  • Chest pain or shortness of breath
  • Stomach pain (severe)
  • Bleeding you can’t stop
  • Allergic reaction (severe)
  • Pregnant women in labor
  • Poisoning

Call 911 or visit Westfields Hospital & Clinic if you need emergency care right away.

Get help deciding where to go. Call the CareLine at 715-243-3400.

Urgent Care costs less than ER. The amount you’ll pay varies by insurance plan. However, emergency care generally costs a lot more than urgent care. An example of a typical copay for urgent care is $40-65 vs. $100-$150 for an Emergency Room visit.