Urgent Care

Urgent Care Clinic Hours
Monday – Friday: 8 a.m. – 8 p.m.
Saturday – Sunday: 8 a.m. – 5 p.m.


Important information during COVID-19

We require all patients and visitors to wear a mask or face covering while in our hospitals. We’re also screening all patients and visitors for symptoms of COVID-19.For safety reasons, we only allow one adult visitor per patient, per day. No visitors are allowed for patients with COVID-19. Exceptions to these policies include:

  • Newborn, special care nursery and pediatric patients: Parents and/or legal guardians (COVID-19 patients: only one person)
  • Birth center patients: Two support persons, including a doula (COVID-19 patients: only one person)
  • Surgical and procedural visits: Visitors need to wait in their car or at home if possible. The surgery department will call the visitor when the patient is ready to leave.
  • Patients who need additional assistance: A caregiver or attendant
  • Compassionate care patients (end-of-life patients)

We’re encouraging patients to find other ways to connect with their loved ones, such as FaceTime, Skype or setting up Google Duo (PDF). Our patient care teams can help arrange video chats and more.

If you need in-person or emergency care, don’t delay. We’re open and ready to care for you, with rigorous safety and cleaning protocols in place to help keep you healthy. To see if you should be tested for COVID-19, please visit our COVID-19 testing page.

Treatment for minor illnesses and injuries

Walk-in Clinic. No appointment needed.
Located at Westfields Hospital & Clinic, 535 Hospital Road, New Richmond WI

Urgent Care Clinic Hours
Mon. – Fri. 8 a.m. – 8 p.m.
Sat. – Sun. 8 a.m. – 5 p.m.

Open 9 a.m. to 5 p.m. on Memorial Day, July 3 (observed), Labor Day, December 24 and December 31. Closed all other holidays.

Most insurance accepted
On-site pharmacy

Conditions treated

  • Minor injuries and burns
  • Cold and flu symptoms
  • Cuts, scrapes and stitches
  • Sprains and strains
  • Sore throat and strep throat
  • See full list here


When to use convenience care, urgent care, or Emergency room

Minor health problems that need immediate attention after hours are best treated in urgent care or convenience care.  Convenience care can treat minor illnesses such as cold and flu symptoms, strep throat, bladder infection. Service is generally faster and costs less than other settings. Urgent care can treat all the things treated at in convenience care, plus possible fractures and administer stitches. Urgent care will cost less than the emergency room and it’s usually faster too. Schedule an appointment with your doctor for ongoing care for chronic diseases such as high blood pressure and diabetes care.

Seek emergency treatment for:

  • Major injuries and burns
  • Chest pain or shortness of breath
  • Stomach pain (severe)
  • Bleeding you can’t stop
  • Allergic reaction (severe)
  • Pregnant women in labor
  • Poisoning

Call 911 or visit Westfields Hospital & Clinic if you need emergency care right away.

Get help deciding where to go. Call the CareLine at 715-243-3400.

Urgent Care costs less than ER. The amount you’ll pay varies by insurance plan. However, emergency care generally costs a lot more than urgent care. An example of a typical copay for urgent care is $40-65 vs. $100-$150 for an Emergency Room visit.